Order Jetblade

We have dealers and partners located around the world.  If you are located near a dealer we will transfer your information directly to them for best service. We sell and ship globally to all other destinations.  Include your information in the form and we will determine the best method for you.

Shipping is either by Federal Express or DHL. Shipping times are express, and ship within two days of receiving payment in our account.  Shipping times vary world-wide between two to ten days.  Shipping rates vary according to a variety of factors, please contact us and we will determine the most economical method available.

The best experience with hydroflight begins with proper training.  We have certified trainers around the world and can recommend the best options for you. Trainers can also travel to your location depending on your requirements.

Payment is via bank transfer to the HSBC bank located in Hong Kong.  We accept multiple currencies, all prices on the X-Jets website are in USD.

Products are warrantied for personal use for one year with the exception of hoses.  Hoses have a six month warranty.  For commercial use, products are warrantied for one year, with the exception of  a three month warranty for hoses.  Items on the Jetblade with extended lifetime warranty are the Y pipe and nozzles.  More information can be found here. 

Follow the Watersports Responsibility Code, here is our slight adaption to cover our sport:

• Be aware that there are elements of risk in boating, skiing, and riding and hydro sport flying that common sense and personal awareness can help reduce.  Know your ability level and stay within it.
• To increase your enjoyment of the sport of hydro flight, follow the “watersports responsibility code”.

It is your responsibility:

• To familiarize yourself with all of the applicable laws, the risks inherent in the sport, and the proper use of equipment.
• To know the waterways where you will be skiing, riding and flying.  Not to ski, ride or most importantly fly, in shallow water, near shore, docks, pilings, swimmers, or other watercraft.
• To always have a person other than the boat driver as an observer and agree on hand signals before starting.
• To always wear an approved Type III (PDF) Vest.
• To read your owner’s manuals and online updates, and inspect your equipment prior to each use.
• To fly within the limits of your ability.  Always fly in control and at speeds appropriate for your ability.
• To always turn your ignition off when anyone is near the watercraft’s power drive unit.
• To never operate watercraft, ski or fly under the influence of drugs or alcohol.
• Carbon Monoxide (CO) poisoning from engine exhaust fumes may cause injury or death.  Never “Platform Drag” or touch a swim platform while the engine is running.

 Adapted for X-Jetpacks from the Water Sports Industry Association “Watersports Responsibility Code”

Warning: Operation of any open water, petrol powered craft and/or “extreme sport” or “thrill sport” equipment such as the X-Jets Jetblade or X-Jetpack, can expose users to danger even when practiced under the optimum circumstances. Operator error of either the jetboard pilot ( “pilot” ) or the operator of the watercraft powerplant ( “throttleman” ), jetboard component failure, watercraft component failure, adverse environmental conditions above or below the water, or simply pure bad luck can result in serious injury or even the possibility of death. Every person purchasing or using an X-Jetpack or Jetblade, either directly or indirectly from Stratospheric Industries, Inc, is strongly forewarned, that the operation of the device poses different risks from the use of other water based recreation craft. The purchaser or user of these devices must ensure that the device is fully inspected upon delivery and before each and every following use. The owners must follow the manufacturers service recommendations and maintain the hydro jet flight system in safe working order. Likewise, the purchaser must ensure that the operators, both pilot and throttleman, and all other users, are in adequate physical and mental health to use the jet device safely. The users must be able to swim and comfortable in open water, the area of usage must not be so remote as to hinder timely rescue or first aid. The user must wear a regulation personal flotation device and the pilot is strongly advised to wear a protective helmet. The users must also insure that the area of operation, weather conditions, density of water traffic, swimmers, or other spectators, and all other contributing factors are suitable for safely operating the device. Stratospheric Industries, Inc, can offer operation guidance and usage advice, but the final responsibility for the use of the device rests solely with the purchaser or other user who operates the device at his or her own risk.

Tandem Responsibilities
This device operates only in tandem with two people. The operator on the watercraft (“throttleman”) has control of the engine throttle and operates the hydro jetboard in conjunction with the pilot. The throttleman is responsible for the safety and well being of the pilot on the jetboard as well as surveying the surrounding conditions. The throttleman has the ability to safely lower the pilot to the water level if any condition or situation requires it. Both users must familiarize themselves with the operating instructions.

Acknowledgement of Risks:
In designing and manufacturing the X-Jetpack and Jetblade, Stratospheric Industries, Inc’s has striven to create an exhilarating but safe activity. However, the use of any such a thrill device is inherently a high risk activity which may cause or result in serious injury or death. By purchasing the device, you have accepted the risks that are inherent in flight and operation of the equipment. You may reduce (but not completely eliminate) the risk by following the procedures set forth in the X-Jetpack Operation Guide, and by following the basic safety requirements. IF YOU WISH TO COMPLETELY AVOID THESE RISKS, DO NOT BUY, DO NOT FLY AN X-JETS HYDRO FLIGHT SYSTEM.
PURCHASER HEREBY EXPRESSLY ACKNOWLEDGES THAT THE USE OF THE X-JETPACK OR JETBLADE INVOLVES RISK WHICH MAY CAUSE OR RESULT IN PROPERTY DAMAGE, SERIOUS INJURY, OR DEATH, EVEN WHEN USING PROPERLY FUNCTIONING EQUIPMENT.

We prefer that you have experience with X-Jets products before moving into a dealer position.  Contact us at info@x-jetpacks.com for dealer possibilities in your part of the world.